Privacy Policy

This Privacy Policy explains how Mirage Line collects, uses, and protects your personal information when you visit our website or place an order for custom embroidery. By using our website, you agree to the collection and use of information as described below.

1. Collecting Personal Information

2. Consent

3. Shopify Hosting

4. Payment Processing

5. Third Party Services

6. Analytics

7. Security

8. Cookies

9. Age of Consent

10. Changes to this Privacy Policy

Contact Information

1. collecting personal information

When you visit our website, you are not required to provide personal information. However, when placing an order for custom embroidery, you may be asked to provide the following:

Billing address
Shipping address
Email address
Payment information
Uploaded photos or design files used to create custom embroidery

Photos uploaded to create custom embroidery designs may be stored securely so they can be used to complete your order. These images are used only for the purpose of creating your product and fulfilling your purchase.

We may also use the email address you provide to communicate with you about your order, provide design confirmations, or clarify order details.

Your personal information may be used to:

Process transactions
Fulfill and deliver your order
Provide customer service and order updates
Improve the performance of our website and services

Mirage Line does not sell, trade, or distribute your personal information to outside parties for marketing purposes.

Email marketing may be used if you choose to subscribe. You may unsubscribe from marketing emails at any time.

2. consent

How do you give consent?

When you provide personal information to place an order, verify a payment, arrange shipping, or contact customer support, you consent to the collection and use of that information for the purpose of completing your request.

If we request personal information for secondary reasons such as marketing, we will either ask for your direct consent or provide an option to decline.

How can you withdraw consent?

If you change your mind after providing consent, you may withdraw permission for us to contact you or continue using your information by emailing us directly.

We may disclose personal information if required by law or if our Terms of Service are violated.

3. shopify hosting

Our store is hosted on Shopify Inc. Shopify provides the online ecommerce platform that allows Mirage Line to sell products and services to customers.

Your data is stored through Shopify’s secure data storage systems, databases, and general Shopify application infrastructure. Shopify stores your information on secure servers protected by firewalls and modern security standards.

4. payment information

If you choose a direct payment gateway to complete your purchase, Shopify securely processes your payment information.

Payment data is encrypted through the Payment Card Industry Data Security Standard (PCI DSS). PCI DSS is managed by the PCI Security Standards Council and supported by payment networks such as Visa, Mastercard, American Express, and Discover.

Your payment transaction information is stored only for as long as necessary to complete your purchase. After the transaction is completed, the payment information is deleted according to security guidelines.

For additional information about how Shopify processes payments, you may review Shopify’s Privacy Policy or Terms of Service.

5. third party services

Mirage Line may use trusted third party service providers to operate our business. These services may include:

Payment processing
Shipping and delivery services
Website analytics
Email communication platforms

These providers only collect and use information necessary to perform their services. Each provider maintains its own privacy policies governing how customer data is handled.

If you leave our website or are redirected to a third party site or application, you are no longer governed by this Privacy Policy.

6. analytics

Our website may use tools such as Google Analytics to help us understand how visitors interact with our website. These tools help us improve our products, services, and customer experience.

Analytics services may collect anonymous data about website visits, page views, and browsing behavior.

7. security

Mirage Line takes reasonable precautions and follows industry best practices to protect your personal information from unauthorized access, loss, misuse, or disclosure.

Sensitive information such as payment details is encrypted using secure socket layer technology and processed according to PCI DSS security standards.

Although we follow strict security practices, no internet transmission or electronic storage system can be guaranteed to be completely secure.

8. cookies

Our website uses cookies to enhance your browsing experience and improve website functionality.

Cookies may store information related to your session, shopping cart, and website preferences. These cookies allow our website to function properly and help us understand how visitors use the site.

You can disable cookies in your browser settings if you prefer. Some features of the website may not function correctly if cookies are disabled.

9. changes

By using this website, you represent that you are at least the age of majority in your state or country of residence, or that you have provided consent for a minor dependent to use the website under your supervision.

10. changes to this privacy policy

Mirage Line reserves the right to modify or update this Privacy Policy at any time. Changes will take effect immediately upon posting on this page.

If significant updates are made, the revision date at the top of this policy will be updated so visitors are aware of how information is collected and used.

If Mirage Line is acquired or merged with another company, customer information may be transferred to the new owners so business operations may continue.

contact information

If you have questions about this Privacy Policy or how your information is handled, please contact us:

vision@mirage-line.com