How we create, process, and deliver your custom embroidered Mirage Line order from artwork design through final shipment.
1. Production Time
2. Shipping Time
3. Order Changes and Cancellations
4. Shipping Responsibility
5. Shipping Address Accuracy
6. Tracking Information
7. Contact
1. production time
Please allow 1–5 business days for artwork design and embroidery before your order ships. Production times may vary depending on order volume, holidays, equipment maintenance, or other operational factors.
2. shipping time
Once your order is complete and ready to ship, delivery typically takes 2–5 business days depending on location and shipping carrier.
3. order changes and cancellations
Because each item is custom made to order, no changes, edits, or cancellations can be made once an order is placed.
4. shipping responsibility
Once an order has been shipped, responsibility for delivery lies with the shipping carrier. Mirage Line is not responsible for packages that are delayed, lost, stolen, or misdelivered once they have been transferred to the carrier.
5. shipping address accuracy
Customers are responsible for providing an accurate and complete shipping address at checkout. Mirage Line is not responsible for orders shipped to incorrect or incomplete addresses.
6. tracking information
If tracking is available for your shipment, tracking details will be provided once your order ships.
7. shipping address accuracy
For shipping questions, please contact: vision@mirage-line.com
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