1. final sale policy

Because every Mirage Line product is personalized and custom made to order, all sales are final and are not eligible for returns, refunds, or exchanges.

2. custom product policy

All Mirage Line apparel is created from customer-submitted photos, text, or design concepts and produced specifically for each order.

3. order changes

Once an order has been placed, it cannot be modified, canceled, or changed.

4. artistic interpretation

Embroidery is a stitched medium and is not an exact photographic reproduction. Minor variations in detail, color, scale, and stitching are normal and are part of the custom embroidery process.

5. image quality responsibility

Customers are responsible for submitting clear, high-quality images suitable for embroidery. Mirage Line is not responsible for dissatisfaction caused by low-resolution, blurry, or poorly lit images.

6. damaged or incorrect items

If your order arrives damaged or incorrect, contact vision@mirage-line.com within 5 days of delivery with your order number and photos of the issue.

7. contact

Questions about this policy can be sent to:
vision@mirage-line.com